Release Notes 55
- service service
- Sep 10
- 2 min read

The central goal of this release is to help our partners run more efficient, scalable and profitable delivery businesses. Every update is based on genuine feedback from the field and is designed to eliminate operational bottlenecks, enhance the customer experience and empower vendors. Let's take a closer look at each update.
1. Flexible Order Cancellation for Customers
We have introduced a new order cancellation mode for customer cancellations, including in dropshipping scenarios. You can set a short cancellation window (e.g. 100 seconds) immediately after an order is placed.
This flexibility helps businesses to balance customer satisfaction with operational efficiency.


2. Big Catalogue Optimization for Easier Management
We’ve made significant improvements to the way the Available/Not Available sections are managed in Vendors' catalogues. Instead of scrolling through a long list of items, you can now clearly view the section name, open it and see exactly which dishes or products are included. The same logic now applies to component groups, making it easy to open a group and view its contents.
This update was designed to make product management more intuitive, particularly for vendors working with extensive catalogues containing hundreds of SKUs. It is now much faster to locate, review and update item statuses, saving time and reducing errors in daily operations.


3. Smarter Section Group Handling
Section groups are now more transparent and user-friendly. If section groups are enabled, you can click on a group to see which sections it contains immediately. We have also added a dedicated block for items not assigned to any group, making it easy to identify uncategorised entries and maintain an organised catalogue.


4. Improved Settings Module
The Parameters tab in Settings has been redesigned to be clearer and more flexible. All parameters are now categorised by party — courier, vendor and customer — so you can find and adjust them more quickly.
We’ve also added the ability for vendors to:
Set multiple service fees for filtered items.
Apply different parameters to different payment options.
Configure multilingual settings to reach a broader audience.
These improvements build on our earlier enhancements to service fee functionality. Check our previous release notes for more details and business examples of when it is crucial to use.





5. More Improvements to Streamline Operations
Alongside the major updates, we have also made a number of smaller, yet important, improvements. The schedule range now supports 15-minute intervals for more precise planning, and unnecessary tabs have been removed from the courier module and statuses fixed for greater accuracy. While these refinements may appear minor individually, collectively they contribute to a smoother workflow and fewer daily frustrations for your teams.
Overall, this release is about giving you more control, clarity and flexibility, whether you need to manage large catalogues, configure customer order cancellations or fine-tune vendor settings. Every update has been designed with your business in mind to help you improve efficiency, enhance the customer experience and ultimately strengthen your bottom line.
Reach out to your dedicated Account Manager today to see how these updates can make a measurable impact on your project.
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