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Release Notes 63
Release 63 is one of the most operationally significant updates that we have shipped in a long time. While some of the changes aren't immediately visible to your customers, they transform the way your team works behind the scenes — and in food delivery, operational efficiency is paramount. This release brings a fully rebuilt admin interface and a brand new Incidents system in the Call Center, giving your managers the tools to react to order issues in real time. There are also
Sep 26 min read


Uber Just Bought Delivery Hero for $14.8B. If You Run or Want to Run a Food Delivery Business in Africa, MENA or LatAm, Here's Why It Matters
On 16 July 2026, Uber and Delivery Hero signed a business combination agreement. Uber will acquire Delivery Hero for €13 billion (£11.3 billion), which is a roughly 127% premium over the share price before the talks about the takeover became public. If the deal is approved by regulators, which is expected to happen in the second half of 2027, Uber will control 50 of Delivery Hero's markets across Europe, the Middle East, Asia, Africa and Latin America. This will nearly double
Aug 67 min read


How Uber Turned Discounts Into a Revenue Line and What It Means for Delivery Apps
In March 2026, Uber signed its first multi-year exclusive deal with a national digital promotions provider in the US. If you run a food delivery marketplace or Super App in Africa, the Middle East and North Africa (MENA), or Latin America (LATAM), this could be highly relevant to your business. What happened Uber has partnered with Ibotta, a US digital promotions platform, to introduce brand-funded coupons and cashback offers on the Uber Eats app, which will later be extended
Aug 64 min read
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